BS ISO IEC 33002:2015 pdf free download – Information technology — Process assessment — Requirements for performing process assessment

02-13-2022 comment

BS ISO IEC 33002:2015 pdf free download – Information technology — Process assessment — Requirements for performing process assessment.
4.6.2.2 Data collection and validation
ln addition to the requirements defined in 4.2.2 and 4.2.3, the following additional requirement shallapply to the collection and validation of data:
a) For each process outcome and each process attribute outcome in the scope of the assessment, acrossthe set of process instances, objective evidence drawn both from evaluation of work products and
from testimony of performers of the process shall be collected.
4.6.2.3 Determining results and reporting the assessment
ln addition to the requirements defined in 4.2.4 and 4.2.5, the following additional requirements shallapply to the generation of process attribute ratings and the reporting of the results of the assessment:a) The extent to which each process outcome and each process attribute outcome is achieved shall be
characterized for each process instance, based on validated data;
b) The process attribute rating for every process attribute within the assessment scope shall be
characterized for each process instance, based on validated data;
c) Where a process attribute rating cannot be characterized for the highest process attribute rating
for any process instance, the issue(s) resulting in the lack of achievement shall be documented as agap in performance;
d) The assessment team shall make a judgement whether the set of performance gaps identified for the
process instances examined represent an overall weakness in performance, and what the extent ofthe weakness is. The individual gaps in performance, and any resulting weakness statements, shallbe documented and retained in the assessment record;
e) Followingthe completion of rating of allofthe processeswithin the assessmentscope, the assessmentteam shall determine the set of process profiles and process quality levels;
f) Following the determination of the process quality levels, the assessment team shall determine the
maturity level (optional) according to the selected maturity model;
g)The assessment report provided to the assessment sponsor shall be approved by the lead assessor,
confirmed by all members of the assessment team, and authorized by the body performing theassessment.
4.6.3Specific requirements — Class 2 assessment4.6.3.1 Planning
In addition to the content defined in 4.2.1, the following shall be addressed in preparation of theassessment plan.
a) The category of independence of the body performing the assessment, the lead assessor and theother members of the assessment team shall be recorded.(Refer to Annex A);
b) The assessment team shall contain at least one assessor being the Lead Assessor;
)A minimum of two process instances (where possible) shall be identified for each process withinthe scope of the assessment. If there are fewer than two process instances within the scope, then allprocess instances shall be selected.
NOTE lt is recommended that the lead assessor is independent of the organizational unit being assessed.
4.6.3.2 Data collection and validation
In addition to the requirements defined in 4.2.2 and 4.2.3, the following additional requirement shallapply to the collection and validation of data:
a) For each process attribute of each process instance, objective evidence drawn both from evaluation
of work products and from testimony of performers of the processshall be collected for each processwithin the scope of the assessment.
4.6.3.3 Determining results and reporting the assessment
ln addition to the requirements defined in 4.2.4 and 4.2.5, the following additional requirements shallapply to the generation of process attribute ratings and the reporting of the results of the assessment:a) The process attribute rating for every process attribute within the assessment scope shall be characterized for each process instance, based on validated data;
b) Where a process attribute rating cannot be characterized for the highest process attribute rating for any process instance, the issue(s) resulting in the lack of achievement shall be documented as agap in performance;
c) Followingthe completion ofrating ofall ofthe processeswithin the assessmentscope, the assessment team shall determine the set of process profiles and process quality levels;
d) Following the determination of the process quality levels, the assessment team shall determine the maturity level (optional) according to the selected maturity model;BS ISO IEC 33002 pdf download.BS ISO IEC 33002 pdf download

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